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Frequently asked questions
  1. WHERE CAN I DOWNLOAD THE DECLARATION FORM?

    You can download this here.

  2. HOW DO YOU FILL IN THE DECLARATION FORM?

    You can download a sample form here.

  3. WHAT DO I DO WITH EXPENSES, TRAVEL COSTS AND MILEAGE?

    Write them down in your declaration form and send the original receipts together with the declaration form to our office.

  4. WHAT SHOULD I DO IF I AM SICK?

    Can you not board or stay on board?

    Then contact the captain, Rotex and the office of the CNS: 125 route d'Esch - 1471 Luxembourg; Letters: L-2980 Luxembourg; Phone: (+352) 27 57 - 1)

    A sick report must always be confirmed in writing, including the form E115 or E116 completed by your doctor. Send the original to CNS and a copy to Rotex.

    IMPORTANT: the social security number of Luxembourg must be mentioned on the back of the sickness certificate!

    It is important that you are available to the authority(s) during your illness and participate in the procedure. It is possible that a check takes place at your home.

     

    WARNING REGARDING ABSENCE AT WORK DUE TO ILLNESS.

    Absence at work must be motivated in writing in Luxembourg. Without the confirmation from your doctor, you are not officially considered ill, but you are spending your free time. This means that you do not receive a salary!

    More information about the CNS can be found here: http://cns.public.lu/de/assure/vie-professionnelle/arret-de-travail/maladie/declaration-incapacite-travail.html

  5. HOW CAN I RENEW MY INSURANCE CARD?

    You need your social security number to (re)apply for a European health insurance card. The first time this application is submitted by Rotex, every next application you are responsible that a new application is submitted 30 days before the card expires. Go to this next page http://www.ccss.lu/certificats/assures/carte-europeenne-de-securite-sociale

    Fill in the form as follows: enter your 11-digit registration number in the first field. Enter and send the displayed security code.

  6. WHERE CAN I GET A SALARY SPECIFICATION?

    These are available on request from the administration in Remich.

  7. HOW CAN I RECEIVE MY INCOME TAX ASSESSMENT?

    This is sent to ROTEX by the Luxembourg tax authorities.

    ATTENTION: If the wage bill is sent by the government to your home, you must immediately send it to your employer so that your salary can be calculated correctly!

  8. WHERE CAN I GET THE S1 FORM AND WHAT DO I HAVE TO DO WITH IT?

    After registration by the employer, the form is sent directly to your home. You must immediately forward it to your health insurance company in your own country. Ask your health insurance company if it is possible to submit it as an e-mail attachment instead of the original.

  9. HOW DO I APPLY FOR CHILD BENEFIT?

    Here you will find all information:

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    Application form:

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  10. ARE YOU LOOKING FOR INFORMATION REGARDING YOUR PENSION?

    Here you will find all information and required forms:

    http://www.cnap.lu/accueil-home/informationen-in-deutscher-sprache/

  11. HERE YOU WILL FIND A LOT OF INFORMATION ABOUT THE WORK IN LUXEMBOURG AND THE MOST IMPORTANT FORMS: